Dear customers,
the information in this questionnaire will be used for evaluation of the quality of our products, as well as the degree of satisfying our customers' needs, and for improving our work in all the company's departments. The questionnaire consists of 13 questions and may remain anonimous. Your personal data will remain strictly confidential, will be used only for company purposes, and will not be given in any way to third parts.
Thank you very much for your cooperation!

First name
Last name
Company
Phone
E-mail

1. How would you describe your satisfaction by our products/services?
totally satisfied
very satisfied
satisfied
not satisfied
not satisfied at all

2. How would you evaluate the quality of the products/services we offer?
excellentvery goodgoodaveragepoor

4. Do you think the quality of our products corresponds to their price?
yes, definitelyrather yesrather notnot at all

 

3. Do you think the price of our luminaries is affordable?
wall luminaries
yes, definitelyrather yesrather notnot at all
ceiling luminaries
not at allrather notrather yesyes, definitely
low voltage luminaries
yes, definitelyrather yesrather notnot at all
downlight and spotlight
not at allrather notrather yesyes, definitely
bracket lamps.
yes, definitelyrather yesrather notnot at all
floor/table luminaries
not at allrather notrather yesyes, definitely
fluorescent luminaries
yes, definitelyrather yesrather notnot at all

 

5. How would you evaluate the client service of IKIS Studio Light?
excellentvery goodsatisfactorynot satisfactoryvery poor

6. Are you satisfied with the terms after placing your orders?
yes, definitelyrather yesrather notnot at all

7. Which product you buy from IKIS Studio Light most often?
wall luminaries
ceiling luminaries
low voltage luminaries
downlight and spotlight
bracket lamps.
floor/table luminaries
fluorescent luminaries

 

8. Would you recommend our products to third parties?
yes, definitelyrather yesrather notnot at all

9. Does our products' design correspond to the latest trends?
yes, definitelyrather yesrather notnot at all

10. Are you satisfied with the variety of our products?
yes, definitelyrather yesrather notnot at all

11. Are you satisfied with the packing of our products?
yes, definitelyrather yesrather notnot at all

12. Which is your preferred way of payment?
50% in advance and 50% on delivery
100% in advance
at monthly rates
postponed payment in a month

 

13. Please write down your suggestions and recommendations for improving the quality of our products and services?